Delivery Information

Thank you for choosing Modernmum as your maternity fashion destination!

Before you proceed with your shopping, please read the following:

ORDERS

1. We advise you to make payment within 5 days after the confirmation of your order. When the 5 days are up and no payment have been received, your order would be automatically cancelled.

2. If you have received faulty, incorrect or damaged items, please contact our Customer Service team immediately with your order number and the item's name and number. We'll get back to you as soon as possible.

Email: mod_mum@modernmum.com.my

Contact no: +603 7803 4281

3. In the unfortunate circumstances where the clothing that you've ordered is out of sizes or/and out of stock, we will contact you. 

4. Unfortunately, we do not accept order amendment and/or cancellation once the transaction has been confirmed.

DELIVERY

1. The delivery will take up to 7 days to arrive at your doorstep.

2. We use and trust CityLink as the courier of choice.

3. There may be times where the delivery of the parcel is late. Please allow an additional period of 3 days and if you still have not received it, contact us via e-mail or our Facebook page. We will get back to you as soon as possible.

RETURNS

1.   You can return any item(s) back to us within 2 week of receiving your order. However, you shall bear the cost of the postage.

2. The condition of the item(s) are your responsibility until they reach us. However, they do not need to be in the original packaging.

3. If the item(s) returned to us is in an unsuitable condition, we may send it back to you.

4. We shall not be responsible for any items returned to us by mistake.

5. Please send us the proof of postage.

6. Our return address is: No. 22, Jalan SS25/22 Taman Mayang, 47301 Petaling Jaya, Selangor, Malaysia.